7 Hours
This seminar focuses on the central role of effective speech communication in achieving professional law enforcement objectives. Participants will identify the necessary skills for developing communication excellence and learn how to practice “strategic interaction” to facilitate voluntary compliance. Emphasis is given to specific strategic interaction techniques that will ensure officer safety, reduce citizen complaints, and enhance each participant’s law enforcement professionalism. The course begins at 8:30 a.m. and concludes at 4:30 p.m.
August 13, 2010
Criminal Justice Institute
November 19, 2010
Hot Springs Police Department
April 1, 2011
Texarkana Police Department