• Apr 9, 2020 - Apr 17, 2020
  • Online

This online course is designed to provide the knowledge and skills necessary for law enforcement officers to communicate with others in a professional manner. The course topics include: Basics of Communication, Law Enforcement Effective Communication Skills, IMPACT Model of Communication for Law Enforcement, Nonverbal Communication and Reading Body Language, Verbal Judo/Tactical Communication, De-Escalation Techniques, and Emotional Intelligence.