• Nov 12, 2019 - Nov 12, 2019
  • 8:30 am - 3:30 pm
  • Great Rivers Education Services Cooperative

School resource officers and school personnel spend much of their daily activities in communication with students.  This course will provide participants with a foundation in strategically communicating with juveniles. Topics covered include using active listening skills, rapport building, verbal judo, teen brain development and de-escalation tactics for use in dealing with conflict.