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Conflict Resolution for Supervisors

COURSE FEE: $125.00

DATE/TIME: See below

LOCATION: See below     ***SPACE IS LIMITED***

COURSE DESCRIPTION: Often, conflict in the workplace is a common occurrence. The diversity of the 21st century gives way to different people with different goals and needs.  It is not uncommon for have conflict to flourish in today's work environment. If conflict is not handled progressively, it can give way to intense personal animosity. Conflict, although often viewed in a negative light can be positive when resolved effectively.  Positive benefits of conflict are personal and professional growth. To be a good supervisor, one must be a good communicator. Communication requires a tremendous amount of interpersonal interaction, an area that makes numerous individuals uncomfortable. This course is designed to instruct the student in ways to diffuse the conflicts that law enforcement supervisors find themselves in as they perform administrative functions. By employing proper communication skills, the supervisor can knock down the barriers caused by their personnel being in turmoil and conflict.

INSTRUCTOR: Dr. Steve Sampson
Dr. Steve Sampson has been teaching conflict resolution and interpersonal skills for over 30 years. He brings both academic knowledge and practical experience to his seminars.
As an Educator, he holds a Bachelor Degree in Sociology from the University of Massachusetts (1970) and a Masters (1976) and Doctoral Degree (1981) in Counseling Psychology from Georgia State University. He is a nationally recognized Master Trainer in Interpersonal Communication Skills since 1977, and has presented that training to over 300 agencies and organizations in 40 states. He is a former Assistant Professor of Criminal Justice at Georgia State University from 1979 to 1985. More recently, he retired from his position as a Clinical Professor in the Counseling and Psychological Services department at Georgia State University (1995-2004).

As a Licensed Psychologist, he is the former Chief of Psychology of Georgia Regional Hospital, Atlanta, Georgia (1993 to 1995). He is also a nationally recognized counseling psychologist who works with various law enforcement agencies conducting fitness for duty evaluations and post shooting debriefings since 1982. He has been a contract Psychologist with 25 Metropolitan Atlanta Law Enforcement Agencies since 1991.

As a Criminologist, Dr. Sampson is the former correctional superintendent for Massachusetts Halfway Houses Inc. (1969 to 1973), as well as the former Correctional Superintendent for the Georgia Department of Corrections (1974 to 1976). He has provided training to over 250 prisons, law enforcement, and public safety agencies in Social Skills Training since 1977.

TARGET AUDIENCE: All levels of law enforcement supervisors and those officers who are promotable.


PAYMENT OPTIONS: Check, Purchase Order or Credit Card.

CONTACT INFORMATION: Kimberly Hendricks: at 501-570-8041.
Toll free: 1-800-635-6310.

REGISTRATION INFORMATION:  Registrants must fax a signed and dated verification letter on agency letterhead within five days of submission of the registration request form to 501-565-3081 which includes the following statement:  This letter will verify that I, (name of registrant), am an employee of (agency name) and hold the position of (sworn/non-sworn) (position title), located at (address) and have registered for (name of class) on (date).

• This class is 14 hours.
• This class earns credits in our Degree Program.


October 18-19, 2017
Petit Jean Electric Cooperative
Marshall, AR

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