• Jul 21, 2024 - Aug 20, 2024
  • Online

This online course is designed to provide the knowledge and skills necessary for law enforcement officers to communicate with others in a professional manner. The course topics include: Basics of Communication, Law Enforcement Effective Communication Skills, IMPACT Model of Communication for Law Enforcement, Nonverbal Communication and Reading Body Language, Verbal Judo/Tactical Communication, De-Escalation Techniques, and Emotional Intelligence.