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CJI FAQs

Online Courses FAQs

Please review our list of Online Courses most Frequently Asked Questions (FAQs).

Will I receive a certificate and ACLEST credit?

Arkansas law enforcement participants who complete the curriculum will receive contact hours of credit from the Arkansas Commission on Law Enforcement Standards and Training (ACLEST.)   We will report completion of the course to ACLEST.

To receive your certificate, you may log into Genius and download your certificate.  If you need help retrieving your Genius account information, please contact us at support@cji.edu.

How do I get help?

For technical questions contact us at 501-570-8000 or support@cji.edu.

Once I am registered for a course and have my login information, how do I access and complete the course?

All our online classes are now on Genius/Blackboard instead of Adobe Connect.

For Genius/Blackboard classes, after you either receive a password to Genius or reset it you will see the course under the Active Courses area of Genius.  When you click on the class title, Blackboard will open up in another browser window and you will access the course there.  If you log out, you will be able to start the class where you left it the next time you log in.  Here’s the Quick Start Guide for Genius/Blackboard for more information.

Please complete all modules of the class, including the evaluation and test, to receive credit and a certificate of completion for the class. Please let us know if you have any difficulty in finding or completing the evaluation.

What are the technical requirements for accessing the online course?

You can access your online course on any computer with an internet connection.

When are the online courses offered?

When you complete your registration form, please indicate which course you want to take and choose from the dates offered. These dates are the open and close dates for the course offerings. Once the course open date arrives, you can log in and work on the course at your convenience, 24 hours a day, any time between the course open and close dates.

How do I register for an online course?

Register just as you would for any CJI course by completing an online registration form. We will send you an email with a URL to our online class website and login information after the registration form is processed.

Who can take these online courses?

The majority of our online courses are on-demand training for Arkansas certified law enforcement officers. We also offer some courses for out-of-state certified law enforcement officers.