• Oct 22, 2025 - Oct 23, 2025
  • 8:00 am - 5:00 pm
  • Criminal Justice Institute

This course explores the skills, strategies, and techniques needed to identify and mitigate problematic situations involving interactions, confrontations and arrest incidents. Officers who attend this course will learn how to tactfully communicate with people, accurately evaluate situations, and effectively manage situations to a successful and non-violent conclusion.