Good conflict resolution skills are very beneficial to peers in the workplace; however, it is most important for supervisors to have effective measures in place to solve conflict. Effective communication is one of the simplest, yet most effective, tools supervisors can use for problem solving. This two-day course is designed to aid the participant in developing ways to communicate across differences. By practicing proper communication skills, the supervisor can knock down barriers that may cause turmoil and conflict in agencies. This class is designed for all certified law enforcement officers, but is especially helpful to those in roles of supervision.
This class is 14 hours.
Class hours are 8:30 a.m. to 4:30 p.m.
This class earns credits in our Degree Program.