First-line supervisors are tasked daily with ensuring that officers understand and reflect the vision of the agency and meet the goals set forth by executive management. Adequate training is the most important requirement for developing effective managers, especially those who are newly promoted. This online introductory course is designed to assist first and second line supervisors, or individuals with promotion potential, in developing and applying sound management and leadership principles.
COURSE TOPICS INCLUDE:
- Leadership Values
- Communication Skills
- Team Building
- Report Writing for Supervisors
- Interpersonal Communication
- Ethics and Leadership
- Problem Solving
- Counseling Employees
TARGET AUDIENCE: First-line supervisors, second-line supervisors and officers who are promotable to a supervisor position.
- This is a 24-hour class.
- This class earns credits in our Degree Program.
- This class is included in our membership program.