To reset your password, go to our portal at https://cji.geniussis.com/PublicWelcome.aspx.  Click on the link below the username and password fields that says Recover your password:

link to recover password

When you click on the link, you will be asked for your username and email address.  Your username usually is your first name and your last name with no space in between.  Type in your username and your email address and click on the Request Password button.

place to type in username and email address to recover password

You should receive an email with your username and temporary password within a few minutes.  If you don’t get an email, please contact us at 501-570-8000 or [email protected].